Residential customer service: Services for hearing impaired (TTY)
Residential customer service
Services for hearing impaired (TTY)
Montreal: (514) 380-7143
Elsewhere in Quebec: 1-866-468-6763
Monday to Friday : 8 am to 7 pm
Saturday and Sunday: 9 am to 6 pm
Please make sure to have the following information available:
- Vidéotron's account number (if applicable)
Technical support
Services for hearing impaired (TTY)
Montreal: 514-380-2966
Elsewhere in Quebec: 1-866-380-2966
Monday to Friday from 7:00 AM to midnight.
Saturday and Sunday from 8:00 AM to midnight.
Please make sure to have the following information available:
- Vidéotron's account number (if applicable)
- Vidéotron's VL number (if applicable)
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Need help? Contact Technical Support
Services for the
hearing impaired (TTY)
1-877-380-2611
From your Videotron mobile phone, dial 611.
24/7