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FAQ - Applications GO
GLOBAL TV App
What is GLOBAL TV App?
GLOBAL TV App is a premium video streaming service available on the web, on mobile (iOS, Android), and other applications (Roku, Apple TV, Amazon Fire STB) providing access to your favourite channels (Global TV, HGTV, History, Food Network, Showcase, Slice, and W Network).
What advantages GLOBAL TV App provide?
  • FREE with a GLOBAL TV subscription!
  • The best of GLOBAL TV on your computer, tablet, mobile or other device!
Which devices does GLOBAL TV App support?

Handsets & Tablets
Android smartphones and tablet running version 6 and higher
iPhone (4S or newer) running iOS 10.3, iPad/iOS tablets (2nd generation or newer), iPod Touch (5th generation or newer)

Web
www.globaltv.com
Windows (7, 8, 10), Internet Explorer (Version 11), Chrome (Versions 65+), Firefox (Versions 59+), Edge (Versions 16+), macOSX (10.9+), Chrome (Versions 65+), Firefox (Versions 59+), Safari (Versions 10+)

Other applications
Roku
Apple TV
Amazon Fire STB
Android TV
How much does GLOBAL TV App cost?
Subscription to the channels offers in GLOBAL TV App is required to view any of the channel’s content.
How do I sign into GLOBAL TV App?
You can sign in with your Customer Centre username and password.
What are the viewing restrictions?
The content cannot be viewed outside of Canada.
FOX NEWS Everywhere
What is FOX NEWS Everywhere?
FOX NEWS Everywhere is a premium video streaming service available on the web, on mobile (iOS, Android), and other applications (Roku, Apple TV, Amazon Fire STB) providing access to your favourite FOX NEWSshows.
What advantages FOX NEWS Everywhere provide?
  • FREE with a  FOX NEWS subscription!
  • The best of FOX NEWS on your computer, tablet, mobile or other device!
Which devices does FOX NEWS Everywhere support?

Handsets & Tablets
Android smartphones and tablet running version 6 and higher
iPhone (4S or newer) running iOS 10.3, iPad/iOS tablets (2nd generation or newer), iPod Touch (5th generation or newer)

Web
www.foxnews.com
Windows (7, 8, 10), Internet Explorer (Version 11), Chrome (Versions 65+), Firefox (Versions 59+), Edge (Versions 16+), macOSX (10.9+), Chrome (Versions 65+), Firefox (Versions 59+), Safari (Versions 10+)

Other applications
Roku
Apple TV
Amazon Fire STB
Android TV
How much does FOX NEWS Everywhere cost?
Subscription to FOX NEWS via your television provider is required to view any of the channel’s content.
How do I sign in to FOX NEWS Everywhere? 
You can sign in with your Customer Centre username and password.
What are the viewing restrictions?
The content cannot be viewed outside of Canada.
A&E TV Everywhere
What is A&E TV Everywhere?
A&E TV Everywhere is a premium video streaming service available on the web, on mobile (iOS, Android), and other applications (Roku, Apple TV, Amazon Fire STB, Chromecast and Android TV) providing access to your favourite A&E shows.
What advantages  A&E TV Everywhere provide?
  • FREE with an A&E subscription!
  • The best of A&E on your computer, tablet, mobile or other device!
Which devices does A&E TV Everywhere support?

Handsets
Handsets Apple : iOS 9+
Handsets Android : Android 4+

Tablets
Apple Tablets : iOS 9+
Android Tablets : Android 4+

Web
www.AETV.com

Other applications
Roku
Apple TV
Amazon Fire STB
Chromecast 
Android TV
How much does A&E TV Everywhere cost?
Subscription to A&E via your television provider is required to view any of the channel’s content.
How do I sign in to A&E TV Everywhere?
You can sign in with your Customer Centre username and password.
What are the viewing restrictions?
The content cannot be viewed outside of Canada.
TVA SPORTS
  • Easy, user-friendly browsing to improve your mobile experience
  • Live television!
  • Scores, rankings and statistics from these and other sports organizations: NHL, QMJHL, NFL, MLS, CFL, BOXE, UFC, MLB, ATP, WTA and NBA
  • Special sections on the Montreal Canadiens, Impact and Alouettes
  • A personalized menu to get you the information you want, wherever you are
  • A video section so you can see it ALL
  • Expert opinions, from the experts themselves
Browsers

TVA Sports’ website is compatible with the following browsers:

  • Chrome 34 or higher
  • Firefox 29 or higher
  • Internet Explorer 8 or higher (PC only)
  • Safari 7 or higher
  • TVA Sports is compatible with the Chrome and Safari mobile browsers
  • Browsers that are not supported: Opera, Linux, etc.
Operating systems
  •  iOS, version 7.0 or higher
Mobile/Tablet
  • Android OS, API 15, version 4.0.4 (Ice Cream Sandwich) or higher
You can download the app for free.
Download the app from the App Store or Google Play, or access the website at: www.tvasports.ca.
By creating a TVA Sports user account and logging in.
Then, enter your unique subscription information to watch live TV.
Viewing is restricted to Canada.
TMN GO
TMN GO is a Bell Media app that allows Videotron customers to view on-demand content from TMN, HBO Canada and TMN Encore (formerly Mpix) on their computer or iOS mobile device (iPhone, iPod Touch and iPad) or Android devices.
 
With TMN GO you have access to a content catalogue of over 1,000 titles—that’s more than 1,200 hours of your favourite movies and series. Top quality TV content, available all in one place. With TMN GO you’ll never run out of things to watch.  
  • Watch your favourite movies and series from wherever you want. Quickly access all content, including hundreds of Hollywood hit movies, whenever and wherever you want throughout Canada. You’ll never miss out on any of the action!  
  • Pause and resume viewing whenever you want. For example, you can pause what you’re watching on your iPad and pick up exactly where you left off with your iPhone. 
  • Personalize your app. Create a personalized viewing list that lets you watch your favourite movies and series. Addicted to a series? Simply add it to your viewing list and the next time a new show airs, we’ll add it for you.  
  • Set up parental controls and create profiles for every family member. This way your children won’t have access to any inappropriate content and everyone will be able to generate their own viewing list.   
  • Get HD videos with devices that offer closed captioning for the hearing impaired.
Browsers 
  • Chrome 16 or higher 
  • Firefox 14 or higher
  • Internet Explorer 8 or higher (PC and Mac)
  • Safari 5 or higher (PC and Mac)
  • TMN GO is not compatible with mobile browsers, or with Opera, Linux
Mobile devices
  • iPhone 3GS or higher
  • 3rd generation iPod Touch or higher
  • All iPad tablets, including iPad Mini (iOS 5 or higher) 
  • Android 4 or higher 
  • Xbox 360
  • Samsung Smart TV and Blu-ray players (2012 and 2013 models)
  • Windows 8.1 platform (tablets and computers)
Operating systems
  • Windows XP or higher
  • Mac OS X 10.3 or higher
  • iOS 5.0 or higher
TMN GO is free for Videotron customers subscribed to The Movie Network or TMN Encore (Mpix).
Go to tmngo.ca. iOS users can also download the TMN GO app from the App Store, Android users from the Google Play Store and Samsung Smart TV users from the Xbox 360 app store or via Smart Hub.   
Download is free. Anyone can learn about or download the app and everyone can visit the website and watch free content, as well as view trailers on what’s playing now, or find out what’s to come. 
It’s simple—once the TMN GO app is open you’ll be prompted to enter your username “Videotron/illico Web” (it’s your email address) on the app’s Videotron sign-in page.  
  • Once you subscribe to TMN or TMN Encore and link your TV account to your online “Videotron” profile, it can take up to 24 hours for TMN GO app content to become available.
  • Once you’ve opened a session in the TMN GO app, authentication remains valid for a period of 30 days.
  • Only five devices can be registered under the same account and only three users per account can watch TMN GO content at the same time.
  • Only the main account holder can open a TMN GO session, thus allowing them to set up parental controls and create sub-profiles for other family members.
For more information, visit the TMN GO FAQ page at: http://www.tmngo.ca/.
STINGRAY MUSIQUE
  • Get all your music channels and more.
  • Like, unlike or skip songs and easily select your favourite channels.
  • Authenticate instantly with audio signal recognition from your TV provider or a single log in (TV subscription required).
  • Sign in using your Facebook account.
  • Listen to expertly curated music channels, latest releases and chart-topping artists.
  • No ads, no talk. Just great music.

Mobile devices
  • iOS
  • Android 

Operating systems
  • iOS 6.0 and higher
  • Android 2.3.3 and higher

It’s free with your TV Subscription.
Download it on the App Store or Google Play.
  • Sign in with an existing account or create a new one using your email or Facebook account.
  • Authenticate instantly with audio signal recognition or a single log in from your TV provider.
  • Listen to your favourite music channels!
WWE NETWORK
  • 12 pay-per-view wrestling events, including Royal Rumble, WrestleMania, SummerSlam and Survivor Series;
  • All-day scheduled and live programming, plus loads of on-demand content;
  • Original series like The Monday Night War and WWE Countdown;
  • Live action, reality shows and documentaries. 
Windows
 
 Operating System       Processor RAM  VRAM  Browsers  Plugins 
 Windows 8, Windows 7, Windows Vista  Intel® Pentium® 4 2.33GHz (or equivalent)  256MB  64MB  Internet Explorer 9.x (or higher), Firefox 19.x (or higher), or Google Chrome 25.x (or higher)  Adobe Flash Player 11.9 (or higher)

Apple
 
 Operating System Processor  RAM  VRAM  Browsers  Plugins 
OSX 10.7.x or 10.8.x PowerPC® G5 1.8GHz or IntelCore® Duo 1.5GHz  512MB  64MB  Safari 5.x (or higher),Firefox 19.x (or higher), Google Chrome 25.x (or higher)  Adobe Flash Player 11.9 (or higher)

Mobile
  • Android: 2.3.3 or higher
  • iOS: 6.0 or higher
Access to the app and website is free, but you must be subscribed to the WWE Network channel in order to view on-demand and live content. 
Download the app in Google Store or go to: www.wwe.com/canada. 
To access WWE Network content you must create a WWE account and then log in using your Videotron access codes (your Customer Centre username and password). A subscription to the WWE Network channel is required.   
Available only in Canada.
RDS/TSN Go app
What is the RDS/TSN Go app?
The RDS/TSN app App is a premium video streaming service created for iPad, iPhone, iPod Touch, and Android devices, providing access to your favourite RDS/TSN live content, and shows
What advantages does the RDS/TSN Go app provide?
  • FREE with a RDS/TSN subscription!
  • The best of RDS/TSN on your computer, tablet or mobile device!
  • Watch games live, and on demand.
Which devices does the RDS/TSN app support?

Handsets
Handsets Apple : iOS 8+
Handsets Android : Android 4.0.3 +

Tablets
Apple Tablets : iOS 8+
Android Tablets : Android 4.0.3+
How much does the RDS/TSN Go app cost?
The application is free. Subscription to RDS/TSN via your television provider is required in order to view any of the channel’s respective content.
How can I watch the RDS/TSN Go app on my computer?
You can watch the RDS/TSN Go App from your computer at RDS/TSNGo.ca when available.
How do I sign in to the RDS/TSN Go app?
Once the app has been downloaded, you can sign in to the RDS/TSN Go app with your Customer Centre username and password! Live TV also requires you to log in. Once you are logged in, start watching!
What are the viewing restrictions?
The content cannot be viewed outside of Canada.
CNN
What is the CNN Go App?
The CNN App is a premium video streaming service created for iPad, iPhone, iPod Touch, and Android devices, providing access to your favourite CNN shows as well as to live content.
What advantages does the CNN GO App provide?
  • FREE with a CNN subscription!
  • The best of CNN on your computer, tablet or mobile device!
  • Full-length episodes on demand and ability to watch live content!
Which devices does the CNN GO  App support?

Handsets
Handsets Apple : iOS 9+
Handsets Android : Android 5.0.2 +

Tablets
Apple Tablets : iOS 9+
Android Tablets : Android 5.0.2 +
How much does the CNN GO App cost?
The application is free.  Subscription to CNN via your television provider is required in order to view any of the channel’s respective content.
How can I watch the CNN GO App on my computer?
You can watch the CNN GO App from your computer at www.cnn.com
How do I sign in to the CNN GO App?
Once the app has been downloaded, you can sign in to the CNN GO App with your Customer Centre username and password! Live TV also requires you to log in. Once you are logged in, start watching!
What are the viewing restrictions?
The content cannot be viewed outside of Canada.
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Services for the
hearing impaired (TTY)
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From your Videotron mobile phone, dial 611.
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