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Optional features

Privacy
imageHow do I keep my number private?
  • Call Blocking
  • Call Screen and Permanent Caller ID Block
  • Unlisted Number
14-telephonie_service-etoiles67You can temporarily prevent the person you are calling from seeing your name and number (one time only):
  • Pick up the phone.
  • Dial *67. Wait for the three beeps.
  • Dial the number of the person you're trying to reach.
The person you are trying to reach will see the following message displayed on their caller ID: "Private Name" or "Private Number".
21-telephonie_service-etoiles82Permanent Caller ID Block allows you to permanently prevent your name and number from being displayed on the caller ID display of the person you are calling.
If you're a Videotron customer, you can deactivate Permanent Caller ID Block for one call only. To do so:
  • Pick up the phone.
  • Dial *82, followed by the number of the person you're trying to reach.
Your name and number will then be displayed on the caller ID display of the person you are calling. Once the call is finished, Permanent Caller ID Block will automatically be reactivated.
11-telephonie_service_etoileIf you don't want your contact information to be published in the phone book or divulged by Directory Assistance (411), you have to subscribe to the Unlisted Number feature. This option, however, does not prevent your name and number from appearing on the caller ID displays of the people you call. The Permanent Caller ID Block and Unlisted Number calling features can be paired.
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hearing impaired (TTY)
1-877-512-0911
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
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