Samsung Nexus S

Free update

A free operating system upgrade is available to any Videotron subscriber

who has a Nexus S mobile phone.


Our mobile network will automatically send the update to your device.

You do not need to plug in your phone.


Step-by-step instructions 

You will receive a notification on your device’s screen (see illustration



Nexus S update  


We strongly recommend that you start the update after connecting your device to

a Wi-Fi network. This is the fastest and most reliable way to receive and install

the update.


Please note that you can also update your device for free by connecting to the Videotron

network. All the contacts, and downloaded photos, music, videos and applications on

your phone will be saved after the update.

Note that some customers will receive the update before others, as the software is

being distributed progressively.  If you haven’t yet received a notification, just wait,

it will be coming over the next few weeks.


Please follow the instructions below:


Select “Download.”

Nexus S update 


The download will start. 


Nexus S update


When the download is complete, select “Restart and Install.” 

Nexus S update


Your phone will restart. When the download is complete, confirm the update by

selecting the clock and then selecting the “Settings” tab.  Then go to “About the Phone.”


You will see that Android version 4.0.4 (Ice Cream Sandwich) is now installed. 

Has this article answered your questions?

Need help? Contact Technical Support
From your Videotron mobile phone, dial 611.


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