Samsung Galaxy Note 7

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Updated on: 13/01/2017

Samsung Canada has announced that Galaxy Note7 smartphones will be disabled from Canadian wireless networks. Samsung has indeed halted worldwide sales of the Galaxy Note 7, effective October 10, 2016.

It is imperative that you cease using your Galaxy Note 7. You must power down your device and bring it to the Videotron store nearest you as soon as possible.
The SIM card in your Galaxy Note7 will work in most other LTE Videotron smartphones without wireless service interruption.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or given away in Canada. Please also be advised of Transport Canada’s notice to prohibit Samsung Galaxy Note 7 devices in carry-on and checked baggage on flights. This means you cannot board a plane with your device.

Be advised that if you do not return your Galaxy Note 7, you could be held responsible for any damage caused by the device.

Please do not hesitate to consult one of our in-store advisers with any questions. They will be happy to respond.

Technical Sheet

SIM Card format Nano SIM Card
Size (inches diagonal) 5.7 inches (1440 x 2560)
Screen Super AMOLED
Processor Quad-core Qualcomm Snapdragon 820
3G Frequencies 850/900/1700/1900/2100
2G Frequencies 850/900/1800/1900
Battery 3500 mAh non removable
Rear camera 12 Megapixels
Video camera 4K Ultra HD
FM stereo radio No
Front camera 5 Megapixels
Internal memory 64GB + 4GB (RAM)
External memory Micro SD up to 200GB
Bluetooth Bluetooth 4.2
Wi-Fi Wi-Fi 802.11 a/b/g/n/ac
Accelerometer Yes
Compass Yes
Hearing aid compatible (HAC) Yes
Handsfree speaker Yes
Dimensions 153.5 x 73.9 x 7.9 mm
Weight 169 g
NFC (Near Field Communication) Yes
Service T911 compatible No
LTE Frequencies

Bands 1/2/3/4/5/7/8/12/13/17/18/19


Maximum speed 600 Mbps
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