Samsung Galaxy Nexus™

Galaxy Nexus OS update for Android 4.2.1 available now

Important news!


Update your Galaxy Nexus operating system with a software update that will improve the performance and stability of your phone!


All Videotron customers with a Galaxy Nexus phone are strongly encouraged to download and install the software update
(free of charge), available as of now. The update will improve the camera’s features (PhotoSphere allows you to take 360-degree images), and thus increase its system response time. What’s more, the user can now add widgets to the Lock Screen such as Calendar, Gmail, SMS messages or other apps.


Follow these steps to start the software update:


In the phone menu, select:



Samsung Galaxy Nexus


then select “About phone”

Samsung Galaxy Nexus


Then “System updates”


Samsung Galaxy Nexus


Then “Check now”


Samsung Galaxy Nexus


The software update will pop up; now all you need to do is download it.

Lastly, select “Restart and install the update.”

  • The software will automatically be sent to your phone via the mobile network.
    You will not need to connect your phone to a PC.
  • We highly recommend that you connect your phone to a Wi-Fi network before downloading the update. This is the quickest and most reliable way to install it.
  • Note that the update may also be downloaded while your phone is connected to the Videotron 4G network. All your contacts and photos, as well as the music, videos and applications that you had already downloaded will be saved once the update is complete.
  • Note that due to the progressive nature of the distribution of the update, it is normal that some customers receive the update notification before others. If you still have not received a notification, please be patient, as you should receive it in the next few days.

French Canadian keyboard

  • When the Nexus 4 device is first switched on, if the selected language is French, the phone’s keyboard will automatically be set to AZERTY (French from France). To set the keyboard to QWERTY (French Canadian), follow these steps:


In the phone’s menu, select the following:


  • “Settings”/“Language and Input”/“Keypad and Input Methods”/“Android Keyboard.” Tap the “Settings” icon on the right.
  • Android keyboard settings: Select “Input Languages”
    (“French” will already be selected).
  • “Input Languages”/“Android Keyboard”: Uncheck the box marked “Use the system language.” 
  • “Active input methods”: Check the box marked “French (Canada).” Uncheck the box marked “French.”
  • The keyboard is now set to QWERTY!
Has this article answered your questions?

Need help? Contact Technical Support
From your Videotron mobile phone, dial 611.


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