Significant changes have been made. A free Android software update is
available to any Videotron subscriber with an LG Optimus 2X device.
Visit LG Canada’s Website and follow the instructions.
What has changed:
SMS messaging
- Text messages (SMS) can now be received on your phone. The problem
of SMSs hidden in the SIM card memory has been resolved.
Access to voicemail in speaker mode
- The phone’s dial tones (DTMF) have been adjusted to provide access to
voicemail, even when the phone is in speaker mode.
Angry Birds game
- The Angry Birds game has been updated.
Google security application software
- An update improving the security level has been added.
Android 2.2 (Froyo)
- The update retains the current Android 2.2 version (Froyo);
this is the version of the Android OS which has been made
available to Videotron by Google and the handset manufacturer
(LG Canada).
Steps to follow
Visit LG Canada’s mobile support site:

Select your device model. For the LG Optimus 2X marketed by Videotron, the model
name is “P999.” Search for it in the list or enter the name in the field provided.

Then click the “Windows USB Driver” button. This tool will install the drivers that allow
your computer to communicate with your Optimus 2X phone.

The next two windows ask for your authorization to proceed. Click Run (“Execute”)
in each case.

Then proceed with installation of the USB drivers.

You can now install the LG tool to perform the update:

Select Run (“Execute”) in the windows that appear:


This window will inform you that installation of the tool and drivers is complete. You
can now connect your LG Optimus 2X using a USB cable.

When the “Telephone connected” indication appears, proceed with the update by clicking
“Start Updating.”

Don’t disconnect the phone during the update. And wait until installation is complete.
To find out if your update was successful, go in the Menu (in the bottom-left of the
screen), select “Settings”, then “About the Phone”, and finally “Version.”
The version of the update should be “LG-P999-AVC- 21d.”
That’s it: Your phone is now updated!
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Need help? Contact Technical Support
1-877-380-2611
From your Videotron mobile phone, dial 611.
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