Securing your router

Zyxel Router

For security reasons, Videotron recommends that you change your Wi-Fi Router’s default password at installation and on a regular basis thereinafter. For optimum protection of your Wi-Fi connection, make sure to use a strong, secure password. Opt for a password that combines upper and lowercase letters, numbers and special characters. The recommended minimum password length is 13 characters and the recommended maximum password length is 63 characters. Depending on the type of device and/or platform being used, it may not be possible to use all the characters and the number of characters may be limited.     

Procedure for changing the administrator password of the ZyXel EMG2926 router provided by Videotron:

1- Open a tab and type into the address bar, then hit Enter on your keyboard to access the router’s configuration pages.

2- Enter the administrator password, then click Connect.

3- Click Expert Mode at the top of the page.

4- Click the button at the top left in order to access the Maintenance section.

5- Click Accounts at the top left.

6- There, you will see the administrator account. Select it in order to change the password.

7- Type the current password, the new password, and confirm the new password in the spaces provided. Click Apply in order to save these changes.