Support
Home support
Mobile
Television
Telephony
Internet
Invoice
illico
Customer centre
Moving
Accessibility
Connect your modem and router
Router localisation
Installing your videotron router
Connection problems
How to connect and manage your Wi-Fi network
What is Wi-Fi ?
Mobile app for the New Generation Wi-Fi Router
Connecting a computer to my household wi-fi
Configuring router
Connection problems
Mobile Internet
Configure your Videotron email
Understanding IMAP and POP
Email software configuration
Protect your inbox
Use Videotron Webmail
Manage my anti-spam account
Server address
Solving email problems
Secure your Internet access
Security
Security portal
Securing your router
Understand and manage your usage
How does Internet usage work?
What is Internet usage?
Traffic Management
Internet data add-ons
IPv6
Project CRTC SamKnows
Dial-up Internet
Solving problems
Network connection problems
Solving email problems
Mobile internet
4G Router
Optional services for Mobile Internet
Mobile Wi-Fi
Mobile data usage limits
LTE Mobile Internet Key
The Connecting Families program
Videos
Different wireless frequency bands
How to position your wireless router?
How does the Wi-Fi signal work?
Types of interference
Install your router in 4 easy steps
Internet Code
Speed test
Canada’s Anti-Spam Legislation
Other routers
Contact information for router manufacturers’ technical support
Manufacturer
Website
Telephone
Linksys
Linksys
800-326-7114 | 24/7
D-Link
D-Link
1 800-361-5265
SMC
SMC
1 800-SMC-4-YOU 800-762-4968
NetGear
NetGear
888-638-4327
Belkin
Belkin
800 223 5546 (É.-U.)
US Robotics
US Robotics
888-216-2850
Buffalo
Buffalo
866-752-6210, 24/7
Netcomm
Netcomm
Contact Netcomm
TrendNet
TrendNet
1 866-845-3673, 24/7
Microsoft Xbox
Microsoft Xbox
1 800 469-9269 | 9AM-1AM
425 635-7180 ($)
Sony PS3
Sony PS3
800-222-7669 | 24/7
Has this article answered your questions?
Yes
Oui
No
Non
Share your comments and help us improve our content.
Please note that we will not respond to the feedback you provide on this form.
THANK YOU!
Your comment has been sent. It will improve our content.
THANK YOU!
We appreciate your input.
Need help?
Contact Technical Support
Customer service
The Community
Facebook
Twitter
Chat
Email
Services for the
hearing impaired (TTY)
1-877-380-2611
From your Videotron mobile phone, dial 611.
24/7
Home Support
>
Internet
>
How to connect and manage your Wi-Fi network
>
Configuring router
>
Other routers
>
Contact information for router manufacturers’ technical support
FR
EN