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Cloud Communications

What’s new

What’s new with the Administrator portal
  • Global view instead of separate pages: users, telephone numbers, devices, and services
  • Quick-start section for frequent activities, with a user-friendly step-by-step wizard:
    • Configuring users
    • Processing incoming calls
    • Adding a telephone
    • Configuring business hours
  • Configuration of user features without having to log in to the User portal
  • Available now: https://commnuage.videotron.com/rep/
  • Once the former portal becomes obsolete, the following link will serve as the new portal: commnuage.videotron.com
  • Configuration of mass employee call forwarding
  • Mass device uploading
  • Statistics and reports
  • Changing of default language of automated audio greeting, queues and voicemail portal messages
What’s new with the User portal
  • More modern and easier-to-browse interface
  • All the features of the former portal, and more
  • More stable and optimized
  • Order and inventory tab
  • Total quantity of devices, applications, and users in the right-hand menu
  • Advanced call forwarding for Automated answering system, Call groups and Queues
  • More modern and easier-to-browse interface
  • More stable and optimized
  • Available now: https://commnuage.videotron.com/myphonenext/
  • Once the former portal becomes obsolete, the following link will serve as the new portal commnuage.videotron.com/myphone
  • All the features from the old portal, and more
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