MOBILE
Unlock your Videotron phonE
If your device is on the list at the bottom of the page, it is unlocked. If in doubt, insert the SIM card that Videotron gave you into your device. If the device is locked, a message will prompt you to enter an unlock code. Make sure to correctly enter the unlock code. Generally, after three failed attempts, the unlock code is no longer valid. If your mobile device is already unlocked, you will not be asked to enter an unlock code.
Good to know: if you purchased your mobile device from Videotron after December 1, 2017, it is already unlocked by default.
Certain devices were already unlocked when they went to market. These devices include: