Mobile service configuration

Your device must be configured with the right settings to work on Videotron’s network. For instructions for your phone, click on its corresponding operating system below:

Apple iOS

1. From the home screen, go to Settings.
2. Go to Cellular.
3. Select Cellular Data Network.
4. Enter the following information: APN: media.videotron Username: [ leave blank ] Password: [ leave blank ] Configure your photo/video text messaging settings in the [MMS] section as follows: ▼ APN: media.videotron Username: [ leave blank ] Password: [ leave blank ] MMSC: http://media.videotron.com MMS proxy: [ leave blank ] Max MMS size: 1048576 MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf

Android Alcatel

1. Under Menu, select Settings.
2. Next, click More and then Mobile Networks.
3. Select Access Point Names.
4. Select the ellipsis and choose New APN.
5. Enter the following information: Name: Videotron mobile APN: media.videotron MMSC: http://media.videotron.com MCC: 302 MNC: 500 APN Type: default,mms,supl Leave all other fields empty.
6. Select the ellipsis and hit Save.

Android HTC

1. Under Menu, click Settings.
2. Next, click Mobile Data.
3. Select Access Point Names.
4. Select the ellipsis and then select New APN.
5. Enter the following information: Name: Videotron Mobile APN for a 4G SIM card and device: media.videotron APN for an LTE SIM card and device: media.ng MMSC: http://media.videotron.com MCC: 302 MNC: 500 APN Type: default,mms,supl Leave all other fields empty.
6. Select the ellipsis and hit Save. Select the Videotron Mobile APN from the list.
7. Click the < button at the bottom of your device and select Network mode.
8. Select 2G/3G/4G auto, turn off your device, and then turn it on again.

Android LG

1. Under Menu, click Settings.
2. Next, click Tethering & Networks and then Mobile Networks.
3. Select Access Point Names.
4. Select the ellipsis and then select New APN.
5. Enter the following information: Name: Videotron mobile APN for a 4G SIM card and device: media.videotron APN for an LTE SIM card and device: media.ng MMSC: http://media.videotron.com MCC : 302 MNC : 500 APN Type: default,mms,supl Leave all other fields empty.
6. Select the ellipsis and hit Save.

Android Motorola

1. Under Menu, click Settings.
2. Go to More...
3. Select Access Point Names and click the + sign.
4. Enter the following information: Name: Videotron Mobile APN for a 4G SIM card and device: media.videotron APN for an LTE SIM card and device: media.ng MMSC : http://media.videotron.com MCC : 302 MNC : 500 APN Type: default, mms, supl Leave all other fields blank.
5. Select the ellipsis in the top right hand corner of the screen and hit Save. Select the "Videotron Mobile" APN from the list, then turn off your device and turn it on again.

Android Nexus

1. Under Menu, click Settings.
2. Go to More...
3. Select Access Point Names and click the + sign.
4. Enter the following information: Name: Videotron Mobile APN for a 4G SIM card and device: media.videotron APN for an LTE SIM card and device: media.ng MMSC : http://media.videotron.com MCC : 302 MNC : 500 APN Type: default, mms, supl Leave all other fields empty.
5. Select the ellipsis in the top right hand corner of the screen and hit Save. Select the "Videotron Mobile" APN from the list, then turn off your device and turn it on again.

Android Samsung

1. Under Menu, click Settings.
2. Next, click More networks and then Mobile Networks.
3. Select Access Point Names.
4. Click the + sign.
5. Enter the following information: Name: Videotron Mobile APN for a 4G SIM card and device: media.videotron APN for an LTE SIM card and device: media.ng MMSC: http://media.videotron.com MCC : 302 MNC : 500 APN Type: default,mms,supl Leave all other fields empty.
6. Select the ellipsis and hit Save. Select the Videotron Mobile APN from the list, then turn off your device and turn it on again.

Android Sony

1. Under Menu, click Settings.
2. Next, click More and then Mobile Networks.
3. Select Access Point Names.
4. Click the three small points and choose New APN.
5. Enter the following information: Name: Videotron Mobile APN for a 4G SIM card and device: media.videotron APN for an LTE SIM card and device: media.ng MMSC : http://media.videotron.com MCC : 302 MNC : 500 APN Type: default,mms,supl Leave all other fields empty.
6. Select the ellipsis and hit Save. Select the VideotronMobile APN from the list, then turn off your device and turn it on again.

BlackBerry 10

1. In the menu, select Settings.
2. Now go to Network and Connections, then Mobile Network.
3. Hit the wheel at the bottom of the screen.
4. Enter the following information: Access point name: media.videotron Save your changes.

Windows Phone

1. In the applications list, select Settings.
2. Go to Cellular Network, then Add Internet APN.
3. Enter the following information under APN: media.videotron Then save your changes.
4. In the previous screen, select Add MMS APN and enter the following information: APN : media.videotron MMSC : http://media.videotron.com Save changes.

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Configuration service mobile