Samsung Nexus S

A free operating system upgrade is available to any Videotron subscriber who has a Nexus S mobile phone.


Our mobile network will automatically send the update to your device.

You do not need to plug in your phone.  


Step-by-step instructions

You will receive a notification on your device’s screen (see illustration below). 

Nexus S update

We strongly recommend that you start the update after connecting your device to a Wi-Fi network.

This is the fastest and most reliable way to receive and install the update.


Please note that you can also update your device for free by connecting to the Videotron network.

All the contacts, and downloaded photos, music, videos and applications on your phone will be saved

after the update.


Note that some customers will receive the update before others, as the software is being distributed progressively. 

If you haven’t yet received a notification, just wait, it will be coming over the next few weeks.


Please follow the instructions below:


Select “Download.” 

Nexus S update


The download will start.
Nexus S update

When the download is complete, select “Restart and Install.”

Nexus S update

Your phone will restart. When the download is complete, confirm the update by selecting the clock and then

selecting the “Settings” tab.  Then go to “About the Phone.”


You will see that Android version 4.0.4 (Ice Cream Sandwich) is now installed. 


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Mobile Support > Devices > Samsung Nexus S > Samsung Nexus S update