Mobile Support

Broken device

Your device is broken and the manufacturer’s warranty doesn’t cover the damage?

No worries, a few options are available :

1. If you have the Mobile device protection program, simply create a claim on our website.

2. If you’ve subscribed to AppleCare+, contact Apple to obtain service and support.

3. To initiate a damage or a device malfunction diagnostic, contact our technical support team.

Mobile Support > Broken device