It is possible that service is not available where you’re located. Check your mobile Internet coverage area on our website.
If you are not in your coverage area, you have to activate roaming to use the service.
It is also possible that the network is currently unavailable for technical reasons. Please try again later.
Automatic installation:The automatic installation of the Connection Manager, which comes with the Huawei E372 and E1831 Mobile Internet Keys, requires a few extra steps when using a Windows 8 computer.
1) How to enable the automatic installation: a. Open the Control Panel. b. Click “Hardware and Sound.” c. Click “AutoPlay.” d. Under “Software,” select “Install or run program from your media” from the drop-down menu. e. Click “Save.” 2) Change the thumbnail display mode to standard display mode: a. Click the “Desktop” thumbnail (in the bottom right corner of the thumbnail window).
3) Plug the Huawei E372 and E1831 Mobile Internet Keys into one of your computer’s USB ports. 4) Follow the installation instructions.
Manual installation:Please note that manual installation of the Connection Manager follows the same procedure for Windows 8.
1) Plug the Mobile Internet Key into your computer’s USB port.2) Open Windows Explorer.3) Launch the installation of the Connection Manager by clicking on the media associated with the key.
Download HiLink.zip.
Unzip the file.
The unzipped file will contain the following folder and file:
Click on the HiLink icon.
Your computer might ask you if you want to install a different version of the application. If so, click on Yes.
Your Mac will ask you for your password so it can make the appropriate changes. Enter your username and password, then hit the OK button.
Once the changes have been made, your computer will recognize your Mobile LTE Key and your browser will open to the following page indicating that you’re now connected to the Videotron network: