Understanding imap and pop

Which should I use, POP or IMAP?

  Advantages Disadvantages
POP  Once your emails are downloaded, you can read them without an Internet connection. Emails can only be read on the device to which they were downloaded. You could potentially lose email messages if the device they were downloaded to should crash or stop working.
IMAP Access to your emails from any configured device. No risk of losing emails. Limited storage capacity.*


(*) Your main Videotron email address provides 2GB of storage.


If you only have one desktop computer, POP may work for you.

Email software configuration

If you have several devices or if you would like to access your email from different locations, we recommend IMAP, which is better suited to those who use multiple devices.

Email software configuration.


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