Support
box-sousmenu-top
box-sousmenu-bottom
Managing my illico terminal pin

I forgot my pin

Call Videotron's technical support service at 1 877 380-2611 to reset your PIN.
NOTE: Only the person in charge and authorized account representatives can make this request.
Has this article answered your questions?
Yes
No

Need help? Contact Technical Support
Services for the
hearing impaired (TTY)
1-877-380-2611
From your Videotron mobile phone, dial 611.
24/7