There are two types of PIN: the administrator PIN and the purchase PIN. There is no default PIN. If the screen requires a PIN that has not been programmed, a window will appear allowing you to create one.
To change your PIN:
1. Press MENU to display the main menu.
2. Using the arrows, select Settings and OK.
3. Choose the Controls and limits menu to change your PIN.
If you forget your new PIN, you will not be able to change it from your terminal. You will have to call Videotron’s technical support at 1-877-380-2611 to have it reset.
Attention: only the account holder or authorized users can make such a request.