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TELEVISION

Three-Screen Service: TV – Internet - Mobile

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What is three-screen service?

The three-screen service lets you access, control, stop or continue viewing content on any screen, whether it’s on your television set (illico On Demand), your mobile device (illico mobile) or even your computer (illico.tv).

 

What does it cost to use the three-screen service?

Nothing. The three-screen service is offered to all Videotron clients free of charge.

The description page of your rental is labelled with an icon that tells you whether or not you can view it on three screens.

 

How do I know if on-demand content is available on three screens?

The three-screen icon will appear in the content description if the content is available on three screens.

 

Télé Web Mobile

 

Do I have to pay for on-demand content again if I continue viewing it on a different screen?

No. As long as you view the given content within the allotted rental period, you get unlimited viewing, no matter which screen you use.

 

Will the viewing period change if I continue on another screen?

The viewing period remains the same no matter which screen you switch to. For example, if there's a time limit on the on-demand content that you wish to watch on illico TV, said limit also applies to watching it on other platforms like your computer or mobile device.

 

What charges will appear on my monthly bill?

Only your on-demand rentals will be charged to your monthly Videotron bill.

 

Do I have to sign up for all Videotron services to view content on three screens?

To control and resume playback of content on your TV (channel 900) or on illico.tv, you must be a Videotron's Digital TV service customer.

 

To control and resume playback of content on illico.tv, you must be signed up for any one of Videotron's services.

 

To control and resume playback of content on your mobile device, you must be signed up for Videotron's Mobile service as well as illico mobile and be within Videotron's mobile coverage area.

 

What kind of content is available for three-screen viewing?

Most on-demand content (both free and pay-per-view) is available for three-screen viewing, except titles intended for mature audiences (18 years and older).


 FAQ : Updated illico TV first generation


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Need help? Contact Technical Support
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1-877-380-2611
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24/7
  

 

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