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Television

Order a movie or event on Video on Demand from my terminal

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Pay-Per-View Service lets you order movies or special events. For the Indigo channels, tune channel 300 and above for standard definition or channel 750 for high definition. For Viewers Choice, tune channel 350 and above for standard definition or channel 751 for high definition.

 

To order a movie or event

 

1. Tune in to a Video on Demand channel on your TV.


    i. Indigo: Starting at channel 300 for standard definition and channel 750 for high definition
    ii. Viewer’s Choice: Starting at channel 350 for standard definition and channel 751 for high definition

 

2. Select a time slot and scroll through the movies broadcast at this time.

 

3. Choose a title and press SELECT.

 

4. Press ORDER to access the content and enter your PIN.


If you don’t have a PIN, a screen will appear allowing you to create an administrator PIN.

 

5. If the content is not available, select See other broadcasts for a list of later screenings.

  • The event will begin broadcasting at the selected time.
  • Please note that you can order:
    - An event, up to seven days before broadcast time and several minutes after it has begun. The end of the purchase period will always depend on the time the event is scheduled to conclude.
    - A movie, up to four hours before, and 15 minutes after, broadcast time.

 

Unlike the films offered on illico on Demand, movies available on Pay-per-view channels cannot be ordered on demand because broadcasts are integrated into a specific schedule. You can’t, for instance, order a movie that’s already begun. However, this does not apply to special events.
Yes. Sports events can be ordered up to seven days before they’re broadcast, and movies up to two hours before.

Yes. Rentals ordered through a pay-per-view channel can be cancelled up to two minutes after the start of a movie1 and up to 15 minutes after the start of an event2. To cancel your selection, consult your TV Guide menu and tune in to the channel broadcasting the movie or event in question. Afterwards, select “INFO”, then “Cancel order”. This option will no longer appear when the cancellation period has expired.

 

1“Movie” refers to all  genres of content including adult content.

2“Event” refers to special features, such as sporting events and shows.

Yes. When parental control is activated, you can still order restricted content by entering the administrator PIN. Entering the order PIN only allows access to content permitted by parental control.
Yes. When Parental Control is enabled, it will systematically hide adult content. However, it is possible to hide adult content (only) while Parental Control is disabled. To do so, press “MENU,” “Settings,” “Controls and Limits” and then “Modify Controls and Limits.” Here you can choose whether or not to activate “Controls and Limits” and whether you want to enable “Parental Controls” or simply hide adult content.
Yes. When you finalize your first order, a window will appear onscreen asking you to configure your administrator PIN. Note it where you cannot forget or lose it because the PIN cannot be reset without the help of Technical Support.

 

Yes. The option to cancel a rental is no longer valid the moment the cancellation period has expired. Please note that the cancellation period does not begin the moment an order is placed, but rather the moment the broadcast begins.
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Need help? Contact Technical Support
Services for the
hearing impaired (TTY)
1-877-380-2611
From your Videotron mobile phone, dial 611.
24/7
  

 

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