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Television

Order a movie or event on my terminal

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How do I order a movie or event on Video on Demand from my terminal?


On-demand TV programs and movies are available on Indigo channels 301 to 311, 780 for HD high definition. Viewer's choice channels are from 351 to 358, for high definition, channel 751 offers a selection of Viewer’s Choice HD.

  • On your terminal remote control, press the GUIDE button. In the TV guide, select the channel of the TV program or movie you want.
  • Select the time of the TV program or movie and press the SELECT button on the remote control.
  • Select the Buy PPV TV Program or Buy PPV Movie option and then press the SELECT button again.
  • To proceed with the order, press B.
  • Enter your PIN to confirm your order. By default, your PIN is 0000.
  • The TV program broadcast will begin on the channel and at the time requested.

Please note that it is possible to order:

- an event up to seven days before the broadcast time and severals minutes after it has begun. (The end time window order may vary)

- a movie, the time window is four hours before and 15 minutes after

 

Yes. Rentals ordered through a pay-per-view channel can be cancelled up to two minutes after the start of a movie1 and up to 15 minutes after the start of an event2. To cancel your selection, you press the “Settings” button twice, which brings you to the main menu, where you then select “PPV: Purchases”. Enter your PIN and select the “Pending” button. If the cancellation period has not yet expired, the title of your rental will appear in the “Pending” section and all that’s left to do is select the title and cancel your order.

 

1“Movie” refers to all genres of content including adult content.

2“Event” refers to special features, such as sporting events and shows.

Yes. The option to cancel a rental is no longer valid the moment the cancellation period has expired. Please note that the cancellation period does not begin the moment an order is placed, but rather the moment the broadcast begins.

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Need help? Contact Technical Support
Services for the
hearing impaired (TTY)
1-877-380-2611
From your Videotron mobile phone, dial 611.
24/7
  

 

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