Activate my voicemail 

How do I activate my voicemail?

Your voicemail service records messages even if you haven’t initialized the system yet. To retrieve your messages, however, you must choose a new password and record your name.

Follow these steps to initialize your voicemail:

Step 1

At home, dial *98.

Step 2

The automated voicemail system will ask you to enter your temporary password. It is the last four digits of your telephone number, followed by 99. For example: if your telephone number is 514-281-1711, your temporary password is 171199.

Step 3

Follow the instructions to enter your new password and record your name. Your voicemail is now ready to take your messages.

You’ll know that you have new messages when:

• The indicator light (on certain telephones) is flashing.
  or
• You pick up the handset and hear a series of quick beeps.
   
  If you wish to initialize your voicemail at a later time, simply press *.

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