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Troubleshooting

Unwanted calls

I receive many unwanted calls. How do I block them?

 

You can add your telephone number to the National Do Not Call List (DNCL) to stop calls from telemarketers.

 

If the calls are of a threatening nature, you can dial *57 and then call the police. There is a service charge of $5 per use.

 

To address unwanted faxes or other unsolicited calls, you may attempt to contact the caller by dialling the telephone number on your display.

 

Videotron cannot block a particular telephone number from calling you.

 

In certain circumstances, however, you can change your telephone number with no additional charges.

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residential > Telephony > Troubleshooting > Unwanted calls