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Call trace *57

13-telephonie_service-etoiles57Trace unwelcome calls using our Call Trace service.
To activate:
  • Hang up after answering the call.
  • Pick up the receiver and wait for the dial tone.
  • Dial *57, and wait for the recording confirming that the call was traced.
This service only allows you to trace the last call made to your phone. It can even trace callers that are listed as private.
Videotron can only divulge traced call information to the relevant authorities.
Contact your local police authorities and give them the date and time of the traced call.
NO SUBSCRIPTION REQUIRED. YOU WILL BE CHARGED EVERY TIME YOU USE THIS SERVICE REGARDLESS OF WHETHER OR NOT YOU CALL THE POLICE.
13-telephonie_service-etoiles57To activate Call Trace:
  • Hang up after answering the call.
  • Pick up the phone and wait for the dial tone.
  • Dial *57 and wait for the recording confirming that the call was traced.
Please contact your local police authorities and give them the date and time of the traced call.
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hearing impaired (TTY)
1-877-380-2611
From your Videotron mobile phone, dial 611.
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