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Star codes

Call forwarding *72 

This service is optional and involves subscription fees.


TO ACTIVATE CALL FORWARDING
  • 6-telephonie_service-etoiles72Pick up the handset and dial *72.
  • Dial the telephone number to which your calls are to be forwarded. Calls cannot be forwarded to an overseas number.
  • If someone answers, stay on the line at least five seconds so that the feature can be activated.

IF THE LINE IS BUSY OR THERE IS NO ANSWER
  • 6-telephonie_service-etoiles72Pick up the handset and dial *72 again.
  • Dial the telephone number to which you want your calls forwarded. Calls cannot be forwarded to an overseas number.
  • You will hear two confirmation beeps.
  • Hang up. Call Forwarding is now activated.

TO CONFIRM THAT CALL FORWARDING IS ACTIVATED
  • 6-telephonie_service-etoiles72Dial *72 . If you hear a busy signal, Call Forwarding is activated.

TO DISABLEE CALL FORWARDING
  • 7-telephonie_service-etoiles73Pick up the handset, wait for the dial tone, and dial *73.
  • Two beeps will confirm that Call Forwarding has been disabled.
  • Hang up.

NOTE
  • If someone tries to call you while Call Forwarding is activated, your telephone will ring briefly to remind you that the feature is in operation.
  • You can make outgoing calls but you cannot receive any calls.
  • When Call Forwarding is activated, your Voicemail will stop taking calls.
  • If you forward your calls to a telephone number outside your local calling area, you can request that all calls that are answered be billed at the usual long-distance rates you pay under your long-distance plan.
  • This feature must be activated from your telephone line or online via our Customer Centre.

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Home Support>Telephony>Star codes>Call forwarding *72