Call forwarding *72

This service is optional and involves subscription fees.

TO ACTIVATE CALL FORWARDING

Pick up the handset and dial *72.
Dial the telephone number to which your calls are to be forwarded. Calls cannot be forwarded to an overseas number.
If someone answers, stay on the line at least five seconds so that the feature can be activated.

IF THE LINE IS BUSY OR THERE IS NO ANSWER

Pick up the handset and dial *72 again.
Dial the telephone number to which you want your calls forwarded. Calls cannot be forwarded to an overseas number.
You will hear two confirmation beeps.
Hang up. Call Forwarding is now activated.

TO CONFIRM THAT CALL FORWARDING IS ACTIVATED

TO DISABLEE CALL FORWARDING

NOTE

If someone tries to call you while Call Forwarding is activated, your telephone will ring briefly to remind you that the feature is in operation.
You can make outgoing calls but you cannot receive any calls.
When Call Forwarding is activated, your Voicemail will stop taking calls.
If you forward your calls to a telephone number outside your local calling area, you can request that all calls that are answered be billed at the usual long-distance rates you pay under your long-distance plan.
This feature must be activated from your telephone line or online via our Customer Centre.

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