Call forwarding

How do I activate call forwarding (72, 73)?

Take advantage of the call forwarding feature to have your calls redirected to the telephone number of your choice (cellular or other). Call forwarding can only be activated/deactivated from the telephone line from which you wish to forward the calls.

Step 1

Activate call forwarding *72.
Pick up the handset and dial *72.
Dial the telephone number to which your calls are to be forwarded.

If someone answers, stay on the line at least five seconds to activate the service.

If the line is busy or there is no answer, follow this procedure:

Pick up the handset and dial *72 again.
Dial the telephone number to which your calls are to be forwarded.
You will hear two confirmation beeps.
Hang up. Call forwarding is now activated.

Step 2 (optional)

Confirm that call forwarding has been activated. To make sure that it is, dial *72. The busy signal confirms its activation.

Step 3

Deactivate call forwarding by dialling *73. Listen for the two beeps and hang up.

Note: If you forward your calls to a telephone number outside of your local calling area, long-distance charges will be applied according to your long-distance plan.

How do I send calls directly to voicemail?

You have two options:

If you do not wish to be alerted to incoming calls, change your settings for number of rings to zero. To do so, pick up your handset, then dial *94 followed by zero.
If you wish to know when calls are incoming, program your call forwarding to redirect to your voicemail access number. Your telephone line needs to be equipped for this option.