Calling card

CALLING CALL

The Calling Card is a service that lets you make calls from any phone in Canada or the United States, the fees for which are then charged to your account (rates for calls made with a Calling Card in North America are 20¢/minute).

To order a free calling card, contact Customer Service.
One of our Customer Service representatives will be happy to send your card via Canada Post within 15 business days.

USING YOUR CALLING CARD

To make a call, you first need to access the Videotron network. To do so, contact Videotron’s Calling Card Service.

Please note: You can modify your personal identification number (PIN) as often as you like by contacting Videotron’s Calling Card Service and selecting the appropriate option.

You cannot use your Calling Card to make calls from overseas. If you wish to make calls when abroad, we suggest you purchase a prepaid calling card—it’s the most cost-effective solution.

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Services for the
hearing impaired (TTY)

1-877-512-0911

From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967

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