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Telephony

Calling card

CALLING CALL
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The Calling Card is a service that lets you make calls from any phone in Canada or the United States, the fees for which are then charged to your account (rates for calls made with a Calling Card in North America are 15¢/minute).   

To order your free Calling Card, call us at 1-877-512-0911. One of our Customer Service representatives will be happy to send your card via Canada Post within 15 business days.


USING YOUR CALLING CARD
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To make a call, you first need to access the Videotron network. To do so, contact Videotron’s Calling Card Service toll-free at 1-888-666-5557 and follow the instructions.

Please note: You can modify your personal identification number (PIN) as often as you like by contacting Videotron’s Calling Card Service and selecting the appropriate option. 

You cannot use your Calling Card to make calls from overseas. If you wish to make calls when abroad, we suggest you purchase a prepaid calling card—it’s the most cost-effective solution. 


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Need help? Contact Customer Service
Services for the
hearing impaired (TTY)
1-877-512-0911
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967
 

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