Data overage occurs when, for a given billing cycle, you exceed your mobile data plan’s monthly data allowance.
All usage that exceeds the data allowance is billed in addition to your monthly service fee, according to the rates specified in your data add-on. Compare data add-ons.
If you go over your plan’s allowance, we recommend that you call Customer Service to help you find a data ad-on that will better meet your mobile data usage needs.
Need help? Contact Customer Service
Services for the
hearing impaired (TTY)
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967