• Activating your SIM Card
• Devices
  • Completing your mobile service activation
  • Operating system updates
  • SIM Cards
  • Limitations to our support
  • Bluetooth accessories
  • Repairs, guarantees and warranties
  • We recycle
  • Alcatel A50
  • Alcatel GO FLIP
  • Alcatel Idol 4
  • Alcatel onetouch A392T
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  • Alcatel ONE TOUCH M'Pop
  • Alcatel onetouch Idol 3
  • Alcatel onetouch Pixi 3 (4.5)
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  • Alcatel Pixi™ 4
  • BlackBerry Bold 9700
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  • Nokia 500
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  • ONE TOUCH 908S
  • Samsung C414V
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  • Samsung Galaxy Tab™ 10.1 4G
  • Samsung Galaxy Tab A 8
  • Samsung Galaxy Tab A 8.4 LTE
  • Samsung Galaxy Tab S 10.5
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  • Samsung Gravity™ Touch
  • Samsung Gravity 2
  • Samsung Nexus S
  • Sony Xperia™ L
  • Sony Xperia™ M2 Aqua
  • Sony Xperia™ M4 Aqua
  • Sony Xperia™ T
  • Sony Xperia X
  • Sony Xperia XA1
  • Sony Xperia XA1 Ultra
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  • Sony Xperia XA2 Ultra
  • Sony Xperia XZ2 Compact
  • Sony Xperia™ ZL
  • How to put on/remove a screen protector on a phone
• Updating my mobile device
• My invoice
  • Understanding my invoice
  • Paying my invoice
  • Viewing my invoice
• Optional services
  • Call display and services
  • BlackBerry email version 7 and lower
  • Entertainment
  • illico mobile
  • Voicemail service
  • PIN Reset
  • PIN skip
  • Visual Voicemail for iPhone
  • Texts Messages and multimedia
• International roaming
  • Before you leave
  • Service
  • Rates
  • Contact Videotron from abroad
  • Information by destination
  • Network problem
  • Coverage of partner network
  • Daily Traveller Pass
• Canadian partner networks
  • Knowing if I’m on a partner network
  • Accidental roaming
  • Accessing a partner network
  • Find out if your device is compatible
  • Understanding the impact on different services
  • Understanding the charges
• Understanding my mobile usage
  • What is Internet on your mobile?
  • Understand my usage of mobile data
  • Unable to purchase a Data Add-on
  • Understand the usage limits
  • Your data usage monitoring tools
  • What is mobile data overage?
  • Videotron’s Mobile Usage app
  • Mobile data usage limits
  • First invoice – Pro-rated
  • How to disable your Internet connection
  • FAQ
  • Actions that can influence my data usage
• Transferring my phone number and data to Videotron
  • Completing your mobile service activation
  • Transferring my data to my new mobile phone
  • Transferring my current phone number to my new mobile phone
• Managing my account
  • Consulting your record of use on the Web
  • Configuring your Voice Messages by Email service
  • Resetting your voicemail PIN
  • Consulting my invoice
  • Sending a text message from the Web
  • What is the Customer Centre?
• Long-distance calls
• Videotron’s LTE Network
• Videotron's 4G Network
• Rates
  • Airtime
  • Long-distance charges
  • Notification of use
  • Optional services
• 911
• Internet on your tablet
  • Internet on your tablet - Frequently asked questions
• Internet on your mobile
  • Understanding what influences mobile data usage
• Mobile service guarantee
• Mobile service configuration
• Mobile Device Protection Program
• How can I get rid of my old Videotron products?
• Understand the Alert Ready service
  • Devices compatible with the Alert Ready service
• Wi-fi calling
• VoLTE feature
• Broken device
• All-Inclusive Plan
• Club illico mobile
• QUB Musique
• The end of mobile payment
• Unlock your Videotron phone
• Lost or stolen phone
• Resetting your device
• Ethics and conduct
• Mobile internet management policy