Mobility Support: use and service management

Find out how to manage your mobile phone and your services. Learn more about their operation and the fees and see our troubleshooting solutions in case of problems.

Mobility from A to Z

Does cell phone talk sometimes seem obscure? Check out our highly enlightening Mobility Lexicon.

Shopping tips

Thinking of changing your Mobile plan or cell phone? Check out our shopping tips!

Select a category to find answers to your questions

Refurbished devices: conditions and warranty
Mobile devices
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Travel
Setup my services
Voicemail
Calls and text messages
Fees
Mobile data
Mobile networks
Applications
Alert Ready
Counter Services

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FAQ

Wireless code

The CRTC's Wireless Code establishes basic rights for wireless consumers. Since December 1, 2017, the Code grants consumers more rights.

Consult your rights.

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