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Mobile service configuration

Your device must be configured with the right settings to work on Videotron’s network. For instructions for your phone, click on its corresponding operating system below:

 

Apple iOS
1. From the home screen, go to Settings. Apple iOS Configuration
2. Go to Cellular. Apple iOS Configuration
3. Select Cellular Data Network Apple iOS Configuration

4. Enter the following information:

 

APN for a 4G SIM card and device: media.videotron

 

APN for an LTE SIM card and device: media.ng

Username: [ leave blank ]
Password: [ leave blank ]

 

Configure your photo/video text messaging settings in the [MMS] section
as follows: ▼           

 

APN for a 4G SIM card and device: media.videotron

 

APN for an LTE SIM card and device: media.ng

 

Username: [ leave blank ]

Password: [ leave blank ]

 

MMSC: http://media.videotron.com

 

MMS proxy: [ leave blank ]

 

Max MMS size: 1048576

 

MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf

Apple iOS Configuration

 

Android Alcatel
1. Under Menu, select Settings Alcatel Configuration
2. Next, click More and then Mobile Networks Alcatel Configuration
3. Select Access Point Names Alcatel Configuration
4. Select the ellipsis and choose New APN. Alcatel Configuration

5. Enter the following information:
 
Name: Videotron mobile

 

APN: media.videotron

 

MMSC: http://media.videotron.com

 

MCC: 302

 

MNC: 500

 

APN Type: default,mms,supl

 

Leave all other fields blank. 

Alcatel Configuration
6. Select the ellipsis and hit Save. Alcatel Configuration

 

Android HTC
1. Under Menu, click Settings Android - HTC Configuration
2. Next, click Mobile Data Android - HTC Configuration
3. Select Access Point Names Android - HTC Configuration
4. Select the ellipsis and then select New APN Android - HTC Configuration

5. Enter the following information:

 

Name: Videotron Mobile

 

APN for a 4G SIM card and device: media.videotron

 
APN for an LTE SIM card and device: media.ng

 

MMSC: http://media.videotron.com

 

MCC: 302

 

MNC: 500

 

APN Type: default,mms,supl

 

Leave all other fields empty. 

Android - HTC Configuration
6. Select the ellipsis and hit Save. Select the VideotronMobile APN from the list. Android - HTC Configuration

7. Click the < button at the bottom of your device and select Network mode.

 

 

8. Select 2G/3G/4G auto, turn off your device, and then turn it on again.

 

 

 

Android LG
1. Under Menu, click Settings. Android LG Configuration
2. Next, click Tethering & Networks and then Mobile Networks Android LG Configuration
3. Select Access Point Names. Android LG Configuration
4. Select the ellipsis and then select New APN Android LG Configuration

5. Enter the following information:

 

Name: Videotron mobile

 

APN for a 4G SIM card and device: media.videotron

 
APN for an LTE SIM card and device: media.ng

 

MMSC: http://media.videotron.com

 

MCC : 302

 

MNC : 500

 

APN Type: default,mms,supl

 

Leave all other fields empty.

Android LG Configuration
6. Select the ellipsis and hit Save. Select the "Videotron Mobile" APN from the list, then turn off your device and turn it on again. Android LG Configuration

 

Android Motorola
1. Under Menu, click Settings.  Android - Nexus and Motorola Configuration
2. Go to More... Android - Nexus and Motorola Configuration
3. Select Access Point Names and click the + sign. Android - Nexus and Motorola Configuration

4. Enter the following information:

 

Name: Videotron Mobile


APN for a 4G SIM card and device: media.videotron

 
APN for an LTE SIM card and device: media.ng

 

MMSC : http://media.videotron.com

 

MCC : 302

 

MNC : 500

 

APN Type: default,mms,supl

 

Leave all other fields empty.

Android - Nexus and Motorola Configuration
5. Select the ellipsis in the top right hand corner of the screen and hit Save. Select the Videotron Mobile APN from the list, then turn off your device and turn it on again. Android - Nexus and Motorola Configuration
Android Nexus
1. Under Menu, click Settings. Android - Nexus and Motorola Configuration
2. Go to More... Android - Nexus and Motorola Configuration
3. Select Access Point Names and click the + sign. Android - Nexus and Motorola Configuration

4. Enter the following information:

 

Name: Videotron Mobile


APN for a 4G SIM card and device: media.videotron

 
APN for an LTE SIM card and device: media.ng

 

MMSC : http://media.videotron.com

 

MCC : 302

 

MNC : 500

 

APN Type: default,mms,supl

 

Leave all other fields empty.

Android - Nexus and Motorola Configuration
5. Select the ellipsis in the top right hand corner of the screen and hit Save. Select the "Videotron Mobile" APN from the list, then turn off your device and turn it on again. Android - Nexus and Motorola Configuration
Android Samsung
1. Under Menu, click Settings. Android - Samsung Configuration

2. Next, click More networks and then Mobile Networks

Android - Samsung Configuration
3. Select Access Point Names Android - Samsung Configuration
4. Click the + sign.  Android - Samsung Configuration

5. Enter the following information:

 

Name: Videotron Mobile

 

APN for a 4G SIM card and device: media.videotron

 
APN for an LTE SIM card and device: media.ng

 

MMSC: http://media.videotron.com

 

MCC : 302

 

MNC : 500

 

APN Type: default,mms,supl

 

Leave all other fields empty. 

Android - Samsung Configuration
6. Select the ellipsis and hit Save. Select the Videotron Mobile APN from the list, then turn off your device and turn it on again. Android - Samsung Configuration

 

Android Sony
1. Under Menu, click Settings Android - Sony Configuration
2. Next, click More and then Mobile Networks Android - Sony Configuration
3. Select Access Point Names Android - Sony Configuration
4. Click the three small points and choose New APN Android - Sony Configuration

5. Enter the following information:

 

Name: Videotron Mobile

 

APN for a 4G SIM card and device: media.videotron

 
APN for an LTE SIM card and device: media.ng

 

MMSC : http://media.videotron.com

 

MCC : 302

 

MNC : 500

 

APN Type : default,mms,supl 

 

Leave all other fields empty.

Android - Sony Configuration
6. Select the ellipsis and hit Save. Select the Videotron Mobile APN from the list, then turn off your device and turn it on again. Android - Sony Configuration

 

BlackBerry 10

 

1. In the menu, select Settings. BlackBerry 10 Configuration
2. Now go to Network and Connections, then Mobile Network. BlackBerry 10 Configuration
3. Hit the wheel at the bottom of the screen. BlackBerry 10 Configuration

4. Enter the following information:

 

Access point name: media.videotron

 

Save your changes. 

BlackBerry 10 Configuration

 

Windows Phone
1. In the applications list, select Settings. Windows Phone Configuration
2. Go to Cellular Network, then Add Internet APN Windows Phone Configuration

3. Enter the following information under APN: media.videotron

 

Then save your changes. 

Windows Phone Configuration

4. In the previous screen, select Add MMS APN and enter the following information:
 
APN : media.videotron

 

MMSC : http://media.videotron.com

 

Save changes.

Windows Phone Configuration

 

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