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International roaming

BLOCKING OF SERVICES
 Videotron now offers roaming coverage in over 200 countries.
If you have a Videotron device, go to the Coverage and Travelling section of the Videotron Mobile website to learn about the international rates we charge in accordance with our roaming agreements with operators in the country you'll be travelling to.
Unless you request otherwise, your phone is automatically unlocked (Voice and Data) in Canada, the US and abroad.
If your device was not purchased from Videotron, you can check whether Videotron has roaming agreements in the country you'll be travelling to by going to the Coverage and Travelling section of the Videotron Mobile website. Check with your device's manufacturer to make sure that it has the right frequencies for your destination.
Tablet: Services are not available abroad. You can use the Internet only with a Wi-Fi connection.
CALLS TO CANADA FROM ABROAD
  • Hold the 0 key until the « + » symbol appears.
  • Dial 1, the area code and the number you wish to call.
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Need help? Contact Customer Service
Services for the
hearing impaired (TTY)
1-877-512-0911
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967
 

 

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