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How can I get rid of my old Videotron products?

IN-STORE:

Go to a Videotron store or SuperClub location to drop off your used devices.


For more information, click here: http://www.videotron.com/werecycle


CANADA POST :

If you can’t make it to a Videotron store or SuperClub location, you can also mail us your small electronic devices via Canada Post. 


  • It is your responsibility to erase all your personal information from your electronic devices before mailing them to us. 

  • Wrap your device in something that will keep it from getting damaged (e.g. paper, newspaper, etc.). 

  • Place the wrapped device in a box and seal it with masking tape. 

  • Print the label, cut it out and stick it on the package using transparent sticky tape. 

  • Make sure the barcode is clearly visible and isn’t folded over the side of the package.  

  • Make sure all the information on the label is visible. 

  • Once your package is ready to be sent, you can drop it off at any Canada Post location or mailbox. Your products will then be reused or recycled, with respect to regulations, without any cost to you.

  • Attention! For safety reasons, do not send any batteries by mail.  


Program conditions:

  • This program is only available to residents of Quebec.

  • Visit arpe.ca for more information on recycling electronic devices outside of Quebec.

  • Only devices that you have bought are eligible for the program.

  • To return devices that are on loan or under guarantee, go to your nearest store or call 1-877-512-0911.

  • Once you have dropped off your devices to be recycled they can no longer be returned to you. 

CALL US AT 1-877-512-0911 IF YOU HAVE ANY QUESTIONS.


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