Support
box-sousmenu-top
box-sousmenu-bottom
Devices

We recycle

imageGIVE YOUR PHONE THE SECOND CHANCE IT DESERVES—RECYCLE IT!

Recycle out-dated electronic devices like your cellphone, charger and wires. Simply drop them off at any Videotron store or SuperClub location—it’s easy and benefits everyone.
HOW TO RECYCLE YOUR SMALL ELECTRONIC DEVICES ?
BREATHE NEW LIFE INTO YOUR SMALL ELECTRONIC DEVICES WITH VIDEOTRON’S OWN RECYCLE PROGRAM.
DROP-OFF POINTS:
ACCEPTED PRODUCTS:
  • Mobiles and landline phones
  • Tablets, e-readers and video game consoles
  • Digital receptors, terminals, routers and modems
  • Accessories (Internet keys, cables, connecters, chargers, earphones, remote controls)
INSTRUCTIONS :
  • It’s your responsibility to erase all your personal information from your electronic devices before recycling them.
  • Click here to learn how.
  • Each device should be placed in the same bag as the accessories that go with it.
PROGRAM CONDITIONS:
  • Loaned devices are not included in the program.
  • To return devices on loan or under guarantee, go to your nearest store or call 1-877-512-0911.
  • Once you have dropped off your devices to be recycled they can no longer be returned to you.
PROGRAM STATS:
 Year  Recuperated devices Reused devices  Recycled devices 
 2014  1,003,880  663,475  196,560
 2013  680,250  597,750  82,500
 2012  52,470  44,500  7,970
 Total  1,736,600  1,305,725  287,030

Need help? Contact Customer Service
Services for the
hearing impaired (TTY)
1-877-512-0911
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967

box-bg-top-247
box-bg-bottom-247
box-bg-top-247
box-bg-bottom-247