How do I activate my Bluetooth accessories?
To pair a Bluetooth accessory with your device, you must first activate the Bluetooth option on your mobile pohne. Consult the user guide to learn how to activate the Bluetooth option on your device.
Turn on your Bluetooth accessory after charging it fully, then follow these steps:
Synchronize (or match) the Bluetooth accessory by using the common code provided in your device’s user guide (usually “0000”).
To activate the accessory, select the hands-free mode of communication on your device.
For more information, please consult the user guides for your mobile phone and Bluetooth accessories. You may also contact Technical Support by dialling 6-1-1.
Need help? Contact Customer Service
Services for the
hearing impaired (TTY)
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967