A free BlackBerry operating system upgrade is available to
Videotron subscribers who own a BlackBerry Torch 9860
device. Simply connect your BlackBerry Torch to your
computer using the BlackBerry Desktop application and
follow the instructions.
First, make sure you have the latest version of the
BlackBerry Desktop Software installed on your computer.
The application can be downloaded at the following address:
It is recommended that you download the application, even
if you already have it installed on your computer, to ensure
that you have the latest version.
When your Torch 9860 is connected to the BlackBerry
Desktop software, the upgrade option will be displayed
on the screen.
Select “Get Upgrade”.
The connection to your device will then be established.
Confirm your choice of options before proceeding with the
installation of the upgrade. Make sure the box “Back Up
Device Data” is checked before proceeding with the
Wait a few moments for the upgrade to install.
Once the installation is complete, disconnect your
BlackBerry Torch. The device is now upgraded with
the latest version for your device (Bundle 2406).
Need help? Contact Technical Support
Services for the
hearing impaired (TTY)
From your Videotron mobile phone, dial 611.