An update to BlackBerry 7.1 is now available for the BlackBerry Torch 9810!
Some of the new features and enhancements offered with BlackBerry OS 7.1
- Mobile Wi-Fi hotspot
- Parental controls
A free BlackBerry operating system upgrade is available to Videotron subscribers who own a BlackBerry Torch 9810 device. Simply follow the instructions.
Go to this link to download the latest version of the BlackBerry Torch 9810 software
Select “Videotron” and go to the next screen.
In the drop-down menu, select “BlackBerry Torch 9810 Smartphone” then click on “Suivant” (the interface is in French).
Make sure that version 220.127.116.118 is selected, then click on “Téléchargez”.
Fill in all the fields provided in the form.
At the bottom of the form, click on “Suivant.”
Accept the terms and conditions by clicking on “Accepter les conditions”, then on “Suivant”.
Now, click on “Télécharger”.
The file size is 256 MB. Select “Exécuter” to install the software.
Continue by clicking on “Suivant”.
Select your preferred language, then click on “Suivant”.
Accept the contract terms and conditions, then click on “Suivant”.
When it says that the installation is complete, select “Terminer”.
Next, make sure you have the latest version of the BlackBerry Desktop Software installed on your computer.
The application can be downloaded at the following address: http://ca.blackberry.com/apps-software/desktop
It is recommended that you download the application, even if you already have it installed on your computer, to ensure that you have the latest version.
When your Torch 9810 is connected to the BlackBerry Desktop software, the upgrade option will be displayed on the screen.
Select “Get Update”.
The connection to your device will then be established.
Confirm your choice of options before proceeding with the installation of the upgrade. Make sure the box “Back Up Device Data” is checked before proceeding with the software upgrade.
Once the installation is complete, disconnect your BlackBerry Torch 9810.
The device is now upgraded with the latest version for your device (v18.104.22.1688).
Need help? Contact Technical Support
Services for the
hearing impaired (TTY)
From your Videotron mobile phone, dial 611.