box-sousmenu-top
box-sousmenu-bottom
bg-help-top
PhoneFAQEmailHome representative
Internet

Excessive usage

A small percentage of our subscribers exceed their monthly-usage limit. It all depends on your Internet use. The restrictions were put in place only to discourage overuse, which clogs up the network and penalizes all users.

 

Increase the download capacity specified in your package with the Data Transfer Package, available on request.

 

arrow-blue Consult your Internet usage (log in to Customer Centre required)

arrow-blue Consult Internet data transfer capacity by package and exessive usage modality

bg-top-eval
Has this article answered your questions?
Not at all
 
Yes, absolutely
bg-bottom-eval
Need help ?
Contact Technical Support at:

1-877-380-2611

If you're calling from your Videotron mobile phone, just dial 611

24 hours a day
7 days a week
Other options
  

 

box-bg-top-247
box-bg-bottom-247
box-bg-top-247
box-bg-bottom-247
residential > Invoice > Internet > Excessive usage