A small percentage of our subscribers exceed their monthly-usage limit. It all depends on your Internet use. The restrictions were put in place only to discourage overuse, which clogs up the network and penalizes all users.
Increase the download capacity specified in your package with the Data Transfer Package, available on request.
Consult your Internet usage (log in to Customer Centre required)
Consult Internet data transfer capacity by package and exessive usage modality
Need help? Contact Customer Service
Services for the
hearing impaired (TTY)
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967