If you only wish to see the balance of your account, it is easily available online at videotron.com (in the Customer Centre section) or via our Automated Telephone Services.
If you need a printout of your Videotron invoice, contact Customer Service.
Charges are applicable for this service.
Need help? Contact Customer Service
Services for the
hearing impaired (TTY)
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967