For security reasons, Videotron recommends that you change your Wi-Fi Router’s default password at installation and on a regular basis thereinafter. For optimum protection of your Wi-Fi connection, make sure to use a strong, secure password. Opt for a password that combines upper and lowercase letters, numbers and special characters. The recommended minimum password length is 13 characters and the recommended maximum password length is 63 characters. Depending on the type of device and/or platform being used, it may not be possible to use all the characters and the number of characters may be limited.
Procedure for changing the administrator password and the Wi-Fi key with the Videotron Wi-Fi app for Android.
1- Open the Videotron Wi-Fi app on your mobile device.
2- If prompted, enter the administrator password in order to access the router.
2- Tap the i button in the upper right hand corner.
3- Tap the sheet with a crayon in the upper right hand corner.
4- There are three editable fields:
- Wi-Fi: The name of the SSID network broadcast by the router.
- Wi-Fi Password: Wi-Fi network key.
- Router Password: Administrator password for the router.
5- Tap the field that you wish to change and use the mobile device keyboard to type the desired information.
6- Once the changes have been made, tap the check mark on the upper right side to save your changes.