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Internet

Internet Code

The Internet Code, which came in effect on January 31, 2020, was created by the Canadian Radio-television and Telecommunications Commission (CRTC) so that customers of retail fixed Internet access services are better informed of their rights and responsibilities contained in their contracts with Internet service providers.

For more information about the Code, visit the CRTC website by clicking here.

Customers with accessibility needs are encouraged to view The Internet Code.

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