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Installation

Server Type  Address  Standard Port Alternative Port
Mail* 

SMTP (outgoing)

POP3 (incoming)

Videotron customer: 

relais.videotron.ca

pop.videotron.ca

pop.videotron.net 

25

110

110

587 authenticated*

Customer service Corporate site

HTTP (Web)  www.videotron.com 
Serveur de fichiers  FTP ftp.videotron.ca 

Domain names

Cable access 

Primary DNS

Auxiliary DNS

Auxiliary DNS

24.200.241.37

24.201.245.77

24.200.243.189 

Dial-up access

Primary DNS

Auxiliary DNS

205.151.222.250

205.151.222.251 

 

* additional e-mail with username beginning vtl:

smtp (outgoing) = relais.vl.videotron.ca

pop3 (incoming) = pop.vl.videotron.ca

 

SMTP server is accessible from an external network by using clear text authentication using your code "VL" or alias for your mail Example: customer@videotron.ca

 

Telephone numbers of our servers for dial-up access

Montreal

 

Québec

 

Hull

 

Trois-rivières

 

Bromont / Granby

 

Sherbrooke

 

Chicoutimi / Jonquière

 

Rivière du loup 

514-599-2743

 

418-521-5596

 

819-772-9292

 

819-693-1810

 

450-534-0534

 

819-562-1864

 

418-545-7243

 

418-292-6000 

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Need help ?
Contact Technical Support at:

1-877-380-2611

If you're calling from your Videotron mobile phone, just dial 611

24 hours a day
7 days a week
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