Support
box-sousmenu-top
box-sousmenu-bottom
Connection problem

B, G or N wireless network

The more recent your protocol, the greater your chances of obtaining speed and range. The router and wireless card must support the protocol you’re using (e.g. 802.11n). Don’t count on achieving the theoretical speeds cited on the router box.

 

Wireless connection speed

Protocole  Vitesse maximum théorique  Vitesse approx. en pratique 
802.11b  11 Mbps  3 to 5 Mbps 
802.11g  54 Mbps / 108gMbps 24 to 36 Mbps 
802.11n  150 Mbps / 300MB (2 bands)  Varies widely

* 802.11n offers better range.

 

You’ll never achieve the optimal speed of high-speed access with a 802.11b wireless router. The same goes for Ultimate High Speed 30 or over with a 802.11b or 802.11g.

 
We recommend that you use a RJ45 network cable. If not, and if you have 802.11b access, we suggest you update your equipment by using more recent technology (802.11g or 802.11n).

Has this article answered your questions?
Yes
No

Need help? Contact Technical Support
Services for the
hearing impaired (TTY)
1-877-380-2611
From your Videotron mobile phone, dial 611.
24/7
  

  

box-bg-top-247
box-bg-bottom-247
box-bg-top-247
box-bg-bottom-247