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Understanding IMAP and POP

The risks of using both POP and IMAP

If you have a computer configured to use POP and another configured for IMAP (such as a smartphone, tablet, etc.), you risk losing some emails.

The reason: If you download your messages to your computer using POP, you will not be able to view these messages on another device since they will no longer be located on the Videotron server, but on your local computer.

To avoid this, we advise configuring all your devices to use IMAP.


If necessary, you can always save your emails locally on your computer, provided your email application offers this function.


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