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Moving

Telephone: change my number

RESIDENTIAL TELEPHONE: CHANGING MY NUMBER
32-facturedemenagement_tpc-nouveauIf you wish to keep the same telephone number after your move, contact Customer Service to find out whether your old address and new address fall within the same calling code area.
MOBILE: CHANGING MY NUMBER
serv_03_f2Depending on the local calling area you wish to keep, you don’t necessarily have to change your telephone number.
MOBILE: FEES TO CHANGE MY NUMBER
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If changing your number results from a change of coverage area, there will be no charge.
If the change is made entirely at your request, a charge of $29.95 will apply.
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hearing impaired (TTY)
1-877-512-0911
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967
 
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Home Support>Customer Centre>Moving>Telephone: change my number