To register at the Customer Centre, have your Videotron account number on hand.
Please complete the registration form
Once you’re registered, you can securely manage your account, packages and services yourself online. You can also use your Customer Centre identifier to access illico.tv and the remote Recorder.
Discover all the Customer Centre’s advantages
Need help? Contact Customer Service
Services for the
hearing impaired (TTY)
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967