The Single Sign-on or unique identifier is a one-name-one-password means of access to your services online (WebMail, Customer Center). It’s a simple way to make your life easier.
Note that although registration to a unique identifier is recommended, it is not mandatory.
A Videotron-account holder can create secondary accounts for other account users so that access to certain services can be delegated. Up to five user accounts* can be created, modified, or deleted as you see fit. Each user has an individual username and password to manage his or her profile and access assigned services online. For example, couples can access their online invoices without sharing the same username.
The technology behind the unique identifier offers users increased security. The criteria for choosing a username and password are quite strict, and secret questions enable users who have forgotten their passwords to identify themselves. Your personal information is now safer than ever.
Subscribe to the unique identifier :
1. Open a Customer Centre session. 2. Access your profile. 3. Enable "Link my accounts" option.
Subscribe to the unique identifier
Who can register at the Customer Centre?
How can I register at the Customer Centre with an activation email?
How do I register at the Customer Centre online without an activation email?
How do I register at the Customer Centre online (for users who are not Videotron-account holders)?
How do I choose a Customer Centre username?
How do I choose a password?
Does my activation email expire?
How do I unregister from the Customer Centre?
What do I do if I forget my Customer Centre username? What do I do if I forget my username and did not include a contact email address in my profile?
What do I do if I forget my Customer Centre password?
What do I do if I forget my Customer Centre password and my secret questions?
What do I do if my Customer Centre username is locked?
Do I need to close each secure Customer Centre session?
Why does my secure Customer Centre session time out?
How do I subscribe to the unique identifier? What is the contact email address used for?
What are the secret questions used for?
What is user account linking? (Customer Centre and WebMail)
What types of Customer Centre users are there? How do I create a secondary Customer Centre user?
What actions can a Videotron-account holder perform for a secondary Customer Centre user?
What are access rights to Customer Centre services?
How can I manage a user's access rights at the Customer Centre?
What is the maximum number of users per household?