You can close your user account at the Customer Centre. Simply click on My profile, then on the Close my account button under the Your account heading. For security reasons, you must authenticate yourself again.
Need help? Contact Customer Service
Services for the
hearing impaired (TTY)
From your Videotron mobile phone, dial 611.
Monday to Friday: 7:30 a.m. to 10 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
24-hour Automated Service: 1-866-380-2967