Need help?
Téléphone
Clavardage
Courriel
Coordonnées
Contact us
Support

Television

Television
Order a movie or event on my terminal
Troubleshooting
Terminals and digital recorders
Remote controls
Video on demand
Club Unlimited
All topics

Internet

Internet
My usage
Installation
Router and WiFi
Traffic Management
All topics

Telephony

Telephony
Troubleshooting
Voicemail
Functions and optional
All topics

Mobile

Mobile
Devices
Internet on your mobile
Completing your mobile service activation
Add-on features
Operating system update
All topics

illico .TV

illico Web
Help illico.tv
illico.tv App
illico.tv Androïd App
Club Unlimited
All topics
Customer service

Invoice

Viewing my invoice
Understanding my invoice
Internet usage

Moving

Submit a change of address
Frequently Asked Questions
Handy tips and suggestions

Subscription

Build your own package
Request for subscription
Terms & conditions

Customer centre

Sign in
Log in

Videotron Offer

  • Packages
  • Television
  • Internet
  • Telephony
  • Mobile
  • illico
  • Support
  • Customer Centre
  • WebMail
  • illico.tv
  • Mobile Store

Support

  • How do I view my Internet usage?
  • Interactive demos for mobile devices
  • Understanding my invoice
  • Access the Customer Centre

Moving

  • Submit a change of address
  • Frequently Asked Questions
  • Handy tips and suggestions
     

Customer Service

  • Understanding my invoice
  • Access the Customer Centre

Follow us on

  • footer-fbFacebook
  • footer-twTwitter
  • footer-youtubeYoutube

    Other links

    • Refer a friend to Videotron
    • Do Not Call list
    • Accessibility
    • Code of conduct CWTA - Mobile products
    • Filing a complaint
    • Equipment warranty

    Contact Customer Service

    1-877-512-0911

    Contact Technical Support

    1-877-380-2611

    • FR
    • EN