Even if your Nexus 5 device is showing the LTE icon at the top of the screen, it’s possible that it has not been properly configured, thus preventing you from taking advantage of certain features of Videotron’s advanced network. Please follow these three steps to finalize your configuration.
1. Update Nexus 5 by going to the device’s SETTINGS menu, then selecting ABOUT PHONE, then SYSTEM UPDATES.
2. Once you have updated and restarted your phone, go back to the settings menu and select MORE, then CELLULAR NETWORKS, then ACCESS POINT NAMES.
3.In the APN menu, select , then RESET TO DEFAULT. Finally, touch the circle that appears on the screen to confirm.
Your Nexus 5 device is now properly configured.
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